Settings & Configuration, Outsolvi Help Center

Q: How do I update my profile?

Go to Settings → Profile . You can update your name, profile photo, and timezone. Your email address is read-only (it's your login). Click Save to apply changes.

Q: How do I change my password?

Go to Settings → Profile , scroll to the Password section. Enter your current password, then your new password (8+ characters), and confirm it. Click Change Password .

Q: How do I set up a custom tracking domain?

Go to Settings → Tracking Domains → Add Domain . Enter your subdomain (e.g., track.yourcompany.com), then add the CNAME record shown to your DNS provider. Click Verify once DNS propagates (usually 5-30 minutes). Benefits: Better deliverability, professional appearance, and your own domain reputation building with each tracked email.

Q: How do I manage notification preferences?

Go to Settings → Notifications . Toggle notifications on/off for each type: email engagement (opens, clicks, replies), sequence status changes, team invitations, billing alerts, and system notifications. You can choose between real-time, daily digest, or weekly frequency, and set quiet hours.

Q: How do I connect or disconnect an email account?

Go to Settings → Email Accounts . Click Connect Email Account and choose Gmail or Outlook. Sign in to that account to grant access. To disconnect, find the account in the list and click Disconnect . You can set any connected account as your default sending account.

Go to Settings → Profile. You can update your name, profile photo, and timezone. Your email address is read-only (it's your login). Click Save to apply changes.

Go to Settings → Profile, scroll to the Password section. Enter your current password, then your new password (8+ characters), and confirm it. Click Change Password.

Go to Settings → Tracking Domains → Add Domain. Enter your subdomain (e.g., track.yourcompany.com), then add the CNAME record shown to your DNS provider. Click Verify once DNS propagates (usually 5-30 minutes).

Benefits: Better deliverability, professional appearance, and your own domain reputation building with each tracked email.

Go to Settings → Notifications. Toggle notifications on/off for each type: email engagement (opens, clicks, replies), sequence status changes, team invitations, billing alerts, and system notifications. You can choose between real-time, daily digest, or weekly frequency, and set quiet hours.

Not yet. Outsolvi doesn't offer a public API, so there are no customer API keys for now. The API Keys section in Settings says it's coming soon.

Go to Settings → Email Accounts. Click Connect Email Account and choose Gmail or Outlook. Sign in to that account to grant access. To disconnect, find the account in the list and click Disconnect. You can set any connected account as your default sending account.