If you searched for Saleshandy's email tracker and landed on a page that does not exist, you are not imagining it. The old saleshandy.com/email-tracking address returns 404. But the tracker itself has not gone away. An earlier version of this post said Saleshandy had retired its email tracking. That was wrong, and this version corrects it. Here is what actually changed, checked against Saleshandy's own site on 5 October 2026, and what it means for you.
What changed
Three things, all from Saleshandy's own pages:
- The old tracking page is gone. saleshandy.com/email-tracking returns 404. Saleshandy's footer now links a new Gmail page, "Email Tracking For Gmail", with an "Add Chrome Extension" button.
- Tracking is part of every plan. The pricing page lists "Unlimited 1:1 Email Tracking. Track opens, clicks, and replies on every one-to-one email" on Starter, Pro and Scale.
- The Outlook plugin is tied to the old app. The Outlook tracking page still loads and still offers "Download Outlook Plugin". But Saleshandy's docs say "The Outlook plugin can be used with the Legacy version (V2) of Saleshandy only. Hence you need to sign up to legacy version to use the Outlook plugin." The plugin's docs sit in a collection called "Saleshandy V2 (Legacy) Outlook Add-in".
What Saleshandy is today
Saleshandy's homepage describes it as "Your Complete Multichannel Outbound Platform to Book Meetings Everyday", listing a B2B database, email outreach, a dialer, WhatsApp and a task manager. It is a cold outbound suite for teams that send at volume from many mailboxes, with one-to-one tracking included.
Its pricing page lists four plans, priced per account and billed annually: Starter at $34 a month, Pro at $76, Scale at $149, and a custom-priced Enterprise plan (monthly billing is higher, $41 to $189). There is a 7-day free trial. We did not find a money-back guarantee on the pricing page.
None of that is a criticism. If you need a database, a dialer and bulk sequences, it may be exactly right.
Who this affects
Gmail users. Very little changes. The tracker moved to a new page and installs as a Chrome extension. If you are happy with it, there is no reason to leave.
Outlook users on the current Saleshandy app. This is the group that feels it. The Outlook plugin works only with the legacy V2 app, so to track from inside Outlook you would need to sign up to the legacy version. Saleshandy's site doesn't say how the current app tracks one-to-one emails you send from Outlook itself.
People who only ever wanted tracking. A lot of people came to Saleshandy years ago for one thing: to know whether the email they just sent was opened. Tracking is still there, but it now comes inside a $34 to $149 outbound platform. If tracking is the whole job, that is paying for a warehouse when you needed a shelf.
There is also a quieter question. We couldn't find a Saleshandy page that says how it treats security scanners opening every email, Apple Mail pre-fetching every pixel, or telling a real read from a machine. For a bulk outbound tool that is understandable. For someone who needs to know whether one specific person read one specific email, it is the whole question.
Your options
- Stay on Saleshandy. If you use Gmail, or you also use the database, dialer and sequences, this is the simplest path. Tracking is included in the plan you already pay for.
- Use the legacy V2 app for Outlook. If you want the Saleshandy plugin inside Outlook, Saleshandy's docs say you need the legacy version. Weigh that against staying on an older app.
- Use a dedicated tracker. If tracking is the job, pay for tracking.
Outsolvi is one dedicated option, built for exactly this:
- It installs into classic and new Outlook for Windows and Outlook on the web, and into Gmail. Many trackers are Gmail-only; this one is not.
- It grades every open. A Microsoft Defender scan, an Apple Mail prefetch and your own re-read of a sent email are each labelled as what they are and never counted. Only a real person counts. Our methodology lists the rules and our research sources show where the numbers come from.
- Follow-ups send themselves and stop when someone replies. The same follow-up can continue on LinkedIn.
- It costs $7 a month billed yearly, or $12 monthly. 14-day free trial, no card, and a 7-day money-back guarantee after that.
You can see the difference on one email, side by side with a normal tracker, on our homepage. Or read what real users say on G2 and Trustpilot.
Where Saleshandy still wins
Fairness matters, so: if you need a B2B contact database, a built-in dialer, WhatsApp sequences, or you send thousands of cold emails a month from rotating mailboxes, Saleshandy does things Outsolvi does not try to do. And its plans include unlimited one-to-one tracking alongside all of that. Different job, different tool. Our full comparison lays the two out feature by feature.
The short version
Saleshandy didn't retire email tracking. It moved the Gmail tracker to a new page, folded tracking into every plan, and kept its Outlook plugin for the legacy V2 app only. If you're on Gmail and happy, stay. If you live in the current Outlook and only need the tracker, not the platform, start the free trial, send one real email, and look at who actually read it.