Follow-ups that send themselves, and stop when they reply
Most deals aren't lost on the first email. They're lost on the follow-up that never went out. People get busy, the thread slips down the inbox, and a warm prospect goes cold because nobody circled back. Doing it by hand is easy to drop, and a mass-merge blast feels like spam.
Outsolvi's automated follow-up sends the next email for you. Schedule up to three follow-ups on a tracked email, or build a longer sequence in the Sequencer, and Outsolvi sends each step from your own mailbox as a reply in the original thread. When it sees a reply, the rest stops.
Who this is for
Automated follow-up is for sellers and founders who keep losing deals because a follow-up slipped. You want the follow-ups to send themselves, without sounding like a mass blast and without sending after someone has already replied.
What it does
Outsolvi sends your follow-ups from your own mailbox, as replies in the same thread, on the days you choose, and stops the rest when it sees a reply from the person you wrote to. There are two ways in. From any tracked email, Schedule follow-up lets you queue up to three follow-ups, each with its own delay and the condition no reply yet. In the Sequencer you build longer sequences from email steps, waits and conditions, and enroll contacts in them. Either way, Outsolvi sends each step from your connected mailbox as a one-to-one reply in the same thread, and stops the rest when it sees a reply. The Follow-up Workspace lets you add a step to a running sequence, or revive an email that went quiet.
Why it matters in 2026
Following up is the sales activity most likely to get dropped, and the reply often comes on a later touch
Past a few dozen open threads, nobody can remember who's owed which message on which day
A mass-merge blast solves the memory problem but reads as spam. A one-to-one reply in the existing thread doesn't
The biggest risk with any automation is sending after someone has already replied, which is why stopping on reply matters
Put your follow-up on rails.
Start the 14-day free trial and let the sequence do the chasing. Setup takes 2 minutes, no card.
How it works
Each step is an email, with merge fields such as first name and company, separated by a wait you choose. In the Sequencer you can also add spintax and A/B variants. A background job checks the queue every five minutes and sends each step when its wait is up, from the same mailbox, with the original message's ID in its headers, so it lands in the same thread with a Re: subject. If Outsolvi can't find the original message, the step pauses rather than going out as a new email. When Outsolvi sees a reply, it cancels the remaining steps for that person in every sequence. It sees replies through a mailbox connected with read access or over IMAP, through the Gmail extension when the thread is opened, and through the desktop Outlook add-in while Outlook is running. Sending needs a connected Gmail, Microsoft or SMTP mailbox, and each mailbox has a daily cap, 50 by default. You can pause a sequence, edit steps that haven't gone out, or cancel a person's follow-ups at any time.
Sales-engagement platforms such as Outreach and Salesloft build sequences for large teams, with a lot of setup before anything goes out. Outsolvi's follow-ups are lighter: one-to-one replies in the thread you started, from your own mailbox, on the $7 Individual plan.
Use cases for Automated Follow-Up
Frequently asked questions
Does the follow-up stop when someone replies?+
Yes, when Outsolvi sees the reply. It sees replies through a mailbox connected with read access or over IMAP, through the Gmail extension when you open the thread, and through the desktop Outlook add-in while Outlook is running. The Outlook web add-in doesn't report replies, so if that's the only one you use, connect your mailbox with read access.
Do the emails send from my real inbox?+
Yes. Each step goes out from your connected Gmail, Microsoft or SMTP mailbox as a one-to-one email, threaded into the original conversation. Outsolvi needs a connected mailbox to send for you.
How many follow-ups can I schedule?+
Up to three from a tracked email's Schedule follow-up. For longer sequences, or to enroll many contacts at once, use the Sequencer.
Will this look like spam?+
It shouldn't. Each follow-up is a one-to-one email in the existing thread, personalised with merge fields, from your own mailbox. Outsolvi doesn't spread sends out within the day, so keep daily volumes sensible. Each mailbox is capped at 50 sends a day by default.
Can I follow up on LinkedIn too, not just email?+
In the Sequencer, yes, with LinkedIn steps, which need the LinkedIn add-on at $49 an account a month. Follow-ups scheduled from a tracked email are email only, and LinkedIn isn't part of the free trial.
Can I pause or edit a sequence after it starts?+
Yes. Pause a sequence from its page in the Sequencer, edit steps that haven't been sent yet, or cancel a person's follow-ups from the Follow-ups list.
Can I add another follow-up to a sequence that's already running?+
Yes. Open the Follow-up Workspace at my.outsolvi.com/followups/workspace, find the sequence under Active sequences and choose Add step. Its delay is measured from the send before it.
Can I follow up on an email I sent a month ago?+
Yes. The Workspace's Old emails worth following up list shows tracked emails you sent 7 to 90 days ago that got no reply and have no follow-up running. Choose Start follow-up, and it goes out as a reply in the original thread.
Do follow-ups count toward my plan?+
Yes. On the Individual plan, follow-ups count toward its 250 tracked emails a month, and the trial allows 250 tracked emails in total. Pro has no monthly cap. During the trial, follow-ups Outsolvi sends carry a short Sent with Outsolvi line.
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Try Automated Follow-Up for free
14-day free trial, no credit card, up to 250 tracked emails. Automated Follow-Up is included, so you can test it on your own email before you pay anything.
Start 14-Day Free TrialWhere this feature is used
Use cases, workflow patterns, and personas that depend on Automated Follow-Up.
Other Outsolvi features
Nate built Outsolvi after watching every email-tracking tool he had ever used lie to him about opens. Outsolvi grades every open as a person or a machine, in Outlook and Gmail, so the number on the dashboard is one a rep can actually act on.
We update these pages when the underlying mechanics change. new mailbox-provider rules, new tracker behavior, new measurement gaps. The dates above are real revisions, not auto-touches.