Outsolvi vs HubSpot Sales Hub: the best HubSpot Sales Hub alternative in 2026
Updated October 10, 2026
Quick answer
Pick HubSpot Sales Hub if you want a CRM: contacts, deals, pipelines, email logging and reporting, with tracking built in. Its Starter seat ($7 billed yearly, $10 monthly) tracks opens and clicks for the same yearly price as Outsolvi Individual, but sequences start on Professional at $90 a seat billed yearly plus a $1,500 onboarding fee. Pick Outsolvi if you only want tracking and follow-ups that stop on reply, with every open graded as a person or a machine and the reason shown. Outsolvi has no CRM integration.
HubSpot Sales Hub is the sales side of HubSpot's platform, which HubSpot describes as an "agentic customer platform built on an AI-powered Smart CRM". Sales Hub puts contacts, companies, deals and pipelines next to email tracking and logging, sequences, meeting links, calling, document tracking, workflows, forecasting and AI agents. Email tracking is one feature among dozens, and HubSpot still sells it on its own page as free email tracking software.
Tracking works on every plan. Opens are tracked from the Chrome extension, the Office 365 add-in, the older Outlook desktop add-in or a CRM record. Clicks need a paid Sales Hub seat, which starts at Starter. HubSpot's help says, for all plans, that it won't create open or click events when the interaction comes from a non-human source such as bot activity, and that preview panes in Outlook or Apple Mail can trigger an open. It doesn't name Apple Mail Privacy Protection or security scanners on the pages we checked.
Sequences, the part that sends follow-ups for you and stops when someone replies or books a meeting, come with Professional and Enterprise only. Professional is $90 a seat a month billed yearly, or $100 billed monthly on an annual commitment, plus a one-time $1,500 onboarding fee. Starter ($7 billed yearly, $10 monthly, with $20 shown struck through) covers tracking, click tracking and email scheduling, but no sequences.
In Outlook, HubSpot's Office 365 add-in covers classic Outlook for Windows, new Outlook, Outlook on the web and Outlook for Mac, for mailboxes hosted on Microsoft 365. The HubSpot Sales task pane has to be open when you send a tracked email, and users connect their inbox to HubSpot to track and log. Without Microsoft 365, the fallback is a desktop add-in HubSpot says is in maintenance mode.
Outsolvi is the narrow alternative: email tracking and follow-up for Outlook and Gmail. Every open is graded as a person or a machine with the reason shown, and follow-ups of up to 3 steps stop when the person replies by email. It has no CRM and no CRM integration, and it doesn't run in Outlook for Mac (on a Mac, send from Outlook on the web).
If you want a CRM, HubSpot Sales Hub is the stronger product and Outsolvi doesn't compete. If you only want tracking, HubSpot Starter costs the same as Outsolvi Individual billed yearly ($7) and less billed monthly ($10 against $12). The difference is follow-ups: HubSpot's sequences need Professional, $90 a seat billed yearly plus $1,500 onboarding, which is $6,900 in the first year for 5 people. Outsolvi's follow-ups stop when the person replies by email, and every open is graded as a person or a machine with the reason shown.
How Outsolvi compares to HubSpot Sales Hub (feature by feature)
Switch from HubSpot Sales Hub in 2 minutes.
Install Outsolvi for Outlook or Gmail, send your next email, and see who opened it. $7/mo yearly · $12 monthly once your trial ends.
Why teams choose Outsolvi
Pick Outsolvi if you want tracking and follow-ups without buying a CRM. Every open is graded as a person or a machine and the reason is shown: an Apple Mail privacy preload reads "reached an Apple Mail inbox", a security scan reads "Microsoft Defender security scan", your own re-read reads "your own open", and none of them are counted. HubSpot's help says it excludes bot activity, but it doesn't name Apple Mail Privacy Protection or scanners. Follow-ups run up to 3 steps and stop when the person replies by email; HubSpot's sequences start on Professional at $90 a seat billed yearly plus $1,500 onboarding. Outsolvi runs in classic Outlook for Windows, new Outlook, Outlook on the web and Gmail. Individual is $7 a month billed yearly ($12 monthly) for up to 250 tracked emails a month; Pro is $20 per person billed yearly ($29 monthly) with no cap.
Where HubSpot Sales Hub excels
Pick HubSpot Sales Hub if you want a CRM, not only a tracker. Contacts, companies, deals and pipelines, email logging, meeting links, calling, document tracking, workflows, reporting and AI agents sit in one place, with more than 2,000 app integrations. Sequences mix email, call, LinkedIn and task steps, and by default stop when the contact replies or books a meeting. Its help states in writing that bot activity is excluded on all plans. The Office 365 add-in runs in Outlook for Mac, where Outsolvi doesn't, and Microsoft 365 admins can deploy it to everyone at once. There's a free plan for up to 2 users, and for tracking alone Starter is $7 a seat billed yearly and $10 monthly, no more than Outsolvi. HubSpot has been a public company since 2014.
Same email, two trackers
One cold email's first minutes, event by event. A tracker that counts every event and Outsolvi's labels drift apart fast, and only one of them tells you who's worth a follow-up.
- 0:00You hit sendsent
- 0:01A security scanner opens it before deliverysecurity scan · not counted
- 0:01The same scanner clicks both linksscanner clicks · not counted
- 0:04Apple Mail loads the images. Nobody lookedreached an Apple Mail inbox · not counted
- 0:30You re-read it in your Sent folderyour own open · not counted
- 1:10Someone pastes the link into a team chatlink preview · not counted
- 2:15A person opens it on their phoneread by a person · counted
- 2:16They click your pricing linkclick by a person · counted
- 6:40They open it againread again · counted
Example timeline, not real customer data. The left column is a generic tracker that counts every event. It does not show how HubSpot Sales Hub handles any of these; check HubSpot Sales Hub's own documentation for that.
What it costs for 1, 5 and 20 people
HubSpot Sales Hub's prices come from its own pricing page, with the date we checked. Move the slider to your team size.
| Plan (billed yearly, per month) | 1 person | 5 people | 20 people |
|---|---|---|---|
| HubSpot Sales Hub StarterOpen and click tracking, unlimited tracking notifications; no sequences | $7 | $35 | $140 |
| HubSpot Sales Hub ProfessionalSequences that stop on a reply or a booked meeting, up to 500 sends per user a day | $90 | $450 | $1,800 |
| OutsolviIndividual for 1 person (250 tracked emails a month), Pro per person for teams (no cap) | $7 | $100 | $400 |
- HubSpot Sales Hub Starter$35 / month
- HubSpot Sales Hub Professional$450 / month
- Outsolvi Pro$100 / month
HubSpot's Starter price shows $20 struck through next to $7 and $10, with no end date given. Professional's monthly price is "Pay Monthly, Commit annually": there is no month-to-month option, and the one-time $1,500 onboarding fee isn't in the monthly figures. Enterprise is $150 a seat a month billed yearly plus $3,500 onboarding, with no monthly billing shown, so it isn't in the slider. Free covers up to 2 users. Outsolvi Individual tracks up to 250 emails a month; Outsolvi Pro has no cap.
HubSpot Sales Hub Starter: priced per person. Source: https://www.hubspot.com/pricing/sales?currencyCode=USD, checked 10 Oct 2026.
HubSpot Sales Hub Professional: priced per person, plus a one-time fee of $1,500. Source: https://www.hubspot.com/pricing/sales?currencyCode=USD, checked 10 Oct 2026.
Outsolvi: Individual $7 a month billed yearly ($12 monthly) for one person, up to 250 tracked emails a month; Pro $20 per person a month billed yearly ($29 monthly), no cap.
Which is right for your team
Honest framing of who each tool fits best. Not every team is the same buyer.
Sales team already running on HubSpot CRM
Contacts, deals and pipeline live in HubSpot, marketing hands over leads there, and managers report from it.
HubSpot Sales Hub. Logging, pipelines and reporting in one place are worth more than anything a standalone tracker adds. Outsolvi has no CRM integration, so its opens and replies wouldn't appear on HubSpot records.
Five AEs who want follow-ups that stop on reply, and no CRM project
The team wants to know who read each one-to-one email and to follow up until the buyer answers. The CRM, if any, lives elsewhere.
Outsolvi. HubSpot's sequences start on Professional: 5 x $90 is $450 a month billed yearly, plus $1,500 onboarding, so $6,900 in the first year. Outsolvi Pro for 5 people is $100 a month billed yearly, and its follow-ups stop when the person replies by email.
One rep who only wants tracking
No sequences needed. The rep wants to see opens and clicks on one-to-one emails at the lowest price.
Either, and HubSpot is cheaper on monthly billing. Starter is $7 a seat billed yearly or $10 monthly, with click tracking. Outsolvi Individual is $7 billed yearly or $12 monthly for up to 250 tracked emails a month. Choose on what each tells you about an open: HubSpot excludes bot activity without naming sources; Outsolvi labels each open with the reason.
Rep who re-reads sent emails in Outlook on the web
The rep checks their own sent emails during the day and doesn't want those views reported as the buyer's interest.
Outsolvi. HubSpot's help says opening your own sent email may trigger a self-open notification, and for the Office 365 add-in it points to blocking IP addresses. Outsolvi shows the sender's own re-reads as "your own open" and doesn't count them.
AE on classic Outlook whose mailbox isn't hosted on Microsoft 365
The company's mail runs on another host, and the rep works in classic Outlook for Windows.
Outsolvi is worth a trial. HubSpot's help says the Office 365 add-in can't be installed for mailboxes hosted elsewhere, and the fallback desktop add-in is in maintenance mode. Outsolvi's desktop add-in runs in classic Outlook for Windows; test it with your own mailbox on the free trial before you roll it out.
AE on a Mac who works in Outlook for Mac
The rep sends from the Outlook app on a Mac and doesn't want to switch to the browser.
HubSpot Sales Hub. Its add-in supports Outlook for Mac (version 15.33 or later) and new Outlook for Mac. Outsolvi doesn't run in Outlook for Mac; on a Mac, you'd send from Outlook on the web.
Switching from HubSpot Sales Hub to Outsolvi
What to expect, in order. The 14-day Outsolvi trial covers the whole switch.
Day 0 (before you change anything)
Decide what stays in HubSpot. If HubSpot is your CRM, keep it: Outsolvi doesn't replace contacts, deals, pipelines or email logging, and it won't write anything into HubSpot. List the sequences you actually run and save their text. The full checklist is in our HubSpot Sales migration guide at /migrate/from-hubspot-sales.
Day 1
Install Outsolvi: the desktop add-in for classic Outlook for Windows, the web add-in for new Outlook and Outlook on the web, or the Chrome extension for Gmail. Sign in, then send a test email to a mailbox you own and watch it arrive on the timeline.
Day 7
Compare a week of similar emails. Counts will differ: Outsolvi shows Apple Mail privacy preloads, security scans and your own re-reads but doesn't count them, and HubSpot says it excludes bot activity without naming sources. Replies are the fair comparison, because a machine can't send one.
Day 30
Rebuild the follow-ups you still need in Outsolvi (up to 3 steps, stopping when the person replies by email), then decide whether you still need Sales Hub seats or only the CRM. If email logging to HubSpot matters, keep HubSpot's own extension or add-in for that. The step-by-step plan is at /migrate/from-hubspot-sales.
Frequently asked questions
How much does HubSpot Sales Hub cost for a 5-person team?+
From HubSpot's pricing page in USD (checked 10 Oct 2026): Starter, which tracks opens and clicks but has no sequences, is 5 x $7 = $35 a month billed yearly, or $50 billed monthly. Professional, where sequences start, is 5 x $90 = $450 a month billed yearly, or $500 a month billed monthly on an annual commitment, plus a one-time $1,500 onboarding fee: $6,900 in the first year on yearly billing. Enterprise is $150 a seat billed yearly plus $3,500 onboarding. Outsolvi Pro for 5 people is $100 a month billed yearly, or $145 billed monthly.
Is Outsolvi cheaper than HubSpot for email tracking?+
Not for tracking alone. HubSpot Starter is $7 a seat billed yearly, the same as Outsolvi Individual, and $10 billed monthly against Outsolvi's $12. HubSpot's catalog lists unlimited tracking notifications and click tracking for Starter; Outsolvi Individual tracks up to 250 emails a month. The price difference shows up at sequences, which need HubSpot Professional ($90 a seat billed yearly plus $1,500 onboarding). The Starter page shows $20 struck through and no end date, so check it the week you buy.
Does HubSpot filter bot opens and Apple Mail Privacy Protection?+
HubSpot's help says, for all plans, that it won't create open or click events when the interaction comes from a non-human source such as bot activity. It doesn't name Apple Mail Privacy Protection or security scanners on the pages we checked, and it says preview panes in Outlook or Apple Mail can trigger an open. Outsolvi grades every open as a person or a machine and shows the reason, for example "reached an Apple Mail inbox" or "Microsoft Defender security scan", and leaves machines out of the count.
Does HubSpot's free plan include email tracking?+
Yes, open tracking, for up to 2 users with no card. HubSpot's pages state the limit two ways: its product catalog says "Limited to 200 notifications per month", and the email tracking page's FAQ says Free includes unlimited tracking and notifications (both checked 10 Oct 2026). Click tracking needs a paid seat. Outsolvi has no free plan; its trial runs 14 days or 250 tracked emails, whichever comes first, with no card.
Does HubSpot Sales work in Outlook?+
Yes. Its Office 365 add-in supports classic and new Outlook for Windows, Outlook on the web and Outlook for Mac, for mailboxes hosted on Microsoft 365, and Microsoft 365 admins can deploy it centrally. HubSpot says it isn't compatible with Outlook installed from the Microsoft Store, Microsoft 365 from GoDaddy or terminal servers, that the task pane must be open when you send a tracked email, and that users connect their inbox to HubSpot to track and log. Outsolvi runs in classic Outlook for Windows, new Outlook, Outlook on the web and Gmail, and not in Outlook for Mac.
Does Outsolvi integrate with HubSpot CRM?+
No. Outsolvi has no CRM integration, so its opens, clicks and replies stay in Outsolvi and don't appear on HubSpot records. If logging email to HubSpot matters, HubSpot's own Chrome extension and Office 365 add-in do that.
Should I leave HubSpot Sales Hub for Outsolvi?+
Only if you pay for Professional mainly for tracking and simple follow-ups. If HubSpot is your CRM, its logging, pipelines and reporting are worth more than anything a standalone tracker adds, so stay. If you bought Professional for sequences and rarely touch the rest, compare $90 a seat plus $1,500 onboarding with a tracker that has follow-ups, next to whatever CRM you already use.
The fastest answer is the 14-day free trial against your real send volume. No credit card, setup in 2 minutes.
HubSpot Sales Hub is a CRM with tracking inside it; Outsolvi is a tracker with follow-ups, and no CRM. If HubSpot is your system of record, or you'd use its pipelines, logging and reporting, buy HubSpot. If you only want tracking, the two cost about the same. If you want follow-ups that stop on reply and to know whether a person or a machine opened each email, without $90 seats and a $1,500 onboarding fee, Outsolvi is the better fit.
Our honest take on HubSpot Sales Hub
Our take: HubSpot Sales Hub is a CRM first, and email tracking is one of the ways it keeps that CRM filled in. That's why the Office 365 add-in wants your inbox connected to HubSpot, and why the most useful parts of Professional (sequences, logging, pipelines, reporting) assume HubSpot is where your deals live. If it is, the price is the price of a CRM, and it's a good one.
The awkward spot is the team that wants one thing from Professional: follow-ups that stop when the buyer answers. For 5 people that's $450 a month billed yearly plus $1,500 to start, $6,900 in the first year, for a feature that's a small slice of what they're paying for. For tracking alone HubSpot is cheap. Starter at $7 a seat billed yearly matches Outsolvi Individual, and at $10 monthly it beats it.
Where we'd ask questions is what an open means. HubSpot's help says it excludes bot activity on every plan, and credit to it for putting that in writing. It doesn't say which sources that covers, and it says preview panes in Outlook or Apple Mail can trigger an open. Outsolvi's answer is to show the reason on every open and leave the machines out of the count.
Sources
Facts about HubSpot Sales Hub come from its own public pages, checked on the dates shown. Prices and plans change; if something here is out of date, tell us and we'll fix it.
- HubSpot Sales Hub pricing, USD (plans, onboarding fees, feature table): https://www.hubspot.com/pricing/sales?currencyCode=USD (checked 10 Oct 2026)
- HubSpot product and services catalog (per-seat pricing, free tool limits, Starter tracking): https://legal.hubspot.com/hubspot-product-and-services-catalog (checked 10 Oct 2026)
- HubSpot Sales product page (trial): https://www.hubspot.com/products/sales (checked 10 Oct 2026)
- HubSpot email tracking product page (Free FAQ): https://www.hubspot.com/products/sales/email-tracking (checked 10 Oct 2026)
- Knowledge base: open and click tracking (last updated 3 Oct 2026): https://knowledge.hubspot.com/connected-email/understand-hubspot-sales-email-open-and-click-tracking (checked 10 Oct 2026)
- Knowledge base: install HubSpot Sales, supported clients (last updated 15 Sep 2026): https://knowledge.hubspot.com/connected-email/how-to-install-hubspot-sales (checked 10 Oct 2026)
- Knowledge base: Office 365 add-in, task pane and inbox connection (last updated 22 Sep 2026): https://knowledge.hubspot.com/connected-email/track-and-log-emails-with-the-hubspot-sales-office-365-add-in (checked 10 Oct 2026)
- Knowledge base: self-open notifications (last updated 9 Sep 2026): https://knowledge.hubspot.com/connected-email/block-self-open-notifications-with-the-hubspot-sales-outlook-add-in-or-chrome-extension (checked 10 Oct 2026)
- Knowledge base: create and edit sequences (last updated 17 Aug 2026): https://knowledge.hubspot.com/sequences/create-and-edit-sequences (checked 10 Oct 2026)
- Knowledge base: enroll contacts in a sequence (last updated 23 Jun 2026): https://knowledge.hubspot.com/sequences/enroll-contacts-in-a-sequence (checked 10 Oct 2026)
- HubSpot Our Story: https://www.hubspot.com/our-story (checked 10 Oct 2026)
- HubSpot IPO closing announcement: https://www.hubspot.com/company-news/hubspot-announces-closing-of-initial-public-offering (checked 10 Oct 2026)
More about HubSpot Sales Hub
Per-competitor alternatives ranking, head-to-head matchups, and migration guide.
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Related comparisons and research
Other comparison pages, head-to-heads, ranked lists, and glossary entries on the same tools and topics.
Nate built Outsolvi after watching every email-tracking tool he had ever used lie to him about opens. Outsolvi grades every open as a person or a machine, in Outlook and Gmail, so the number on the dashboard is one a rep can actually act on.
We update these pages when the underlying mechanics change. new mailbox-provider rules, new tracker behavior, new measurement gaps. The dates above are real revisions, not auto-touches.