Outsolvi vs Mailtrack: the best Mailtrack alternative in 2026
Updated October 10, 2026
Quick answer
Pick Mailtrack if you send from Gmail and want free, unlimited open tracking, or a paid plan at $3.99 a month billed yearly with click tracking, tracked PDFs and opens per person on group emails. Pick Outsolvi if you work in Outlook or need follow-ups that send for you: Mailsuite says its Outlook add-in doesn't track links, its paid version isn't available for Outlook, and its follow-ups are reminders to you. Outsolvi tracks opens and clicks in Outlook and Gmail and grades every open as a person or a machine, from $7 a month billed yearly.
Mailtrack is the email tracker sold by Mailsuite, the company formerly called The Mail Track Company. It has run since 2013 and calls itself "the original email tracker for Gmail". In Gmail every plan tracks unlimited opens; paid plans add longer history, click tracking, tracked PDFs, opens per person on group emails, scheduled sends and campaigns. The company announced its move to the Mailsuite name in January 2024, and an August 2026 update says the tracker keeps the Mailtrack name.
Outlook gets a narrower product. Mailsuite's help centre says the free Outlook add-in can track opens but doesn't offer link or PDF tracking, or per-recipient tracking on group emails, and that the paid version isn't available for Outlook. Its pages list the Outlook desktop app on Windows and Mac and the outlook.live.com webmail; they don't name new Outlook or work-account Outlook on the web (checked 10 Oct 2026). Its follow-ups are reminders: Mailsuite sends you a reminder if an email isn't opened or answered within 24, 48 or 72 hours.
Outsolvi is email tracking and follow-up for Outlook and Gmail, with the same plans in both. Every open is graded as a person or a machine and the reason is shown, and clicks count once scanner clicks are set aside. Follow-ups run up to 3 steps and stop when the person replies by email. It costs more than Mailsuite in Gmail, has no free plan, and doesn't run in Outlook for Mac.
Mailtrack wins on price in Gmail; Outsolvi wins in Outlook. Mailsuite's free plan tracks unlimited opens and its top plan is $3.99 a month billed yearly, but its Outlook add-in tracks opens only and its paid plans don't run in Outlook. Outsolvi tracks opens and clicks in Outlook and Gmail, grades every open with a reason, and sends follow-ups that stop when the person replies by email, from $7 a month billed yearly.
How Outsolvi compares to Mailtrack (feature by feature)
Switch from Mailtrack in 2 minutes.
Install Outsolvi for Outlook or Gmail, send your next email, and see who opened it. $7/mo yearly · $12 monthly once your trial ends.
Why teams choose Outsolvi
Pick Outsolvi if you sell from Outlook, or from Outlook and Gmail both. Mailsuite's help centre says its Outlook add-in "can track email opens but doesn't offer" link or PDF tracking, and that "the paid version of Mailsuite is not available for Outlook." Outsolvi tracks opens and clicks in classic Outlook for Windows, new Outlook, Outlook on the web and Gmail, on the same plans. Every open is graded as a person or a machine and the reason is shown, for example "reached an Apple Mail inbox" or "Microsoft Defender security scan", and clicks count once scanner clicks are set aside. Follow-ups go out for you, up to 3 steps, and stop when the person replies by email; Mailsuite's follow-ups are reminders sent to you. Individual is $7 a month billed yearly ($12 monthly) for one person and 250 tracked emails a month. Pro is $20 per person billed yearly ($29 monthly) with no cap.
Where Mailtrack excels
Pick Mailtrack if you live in Gmail and price comes first. The free plan tracks unlimited opens and never expires, and the Mailsuite plan is $3.99 a month billed yearly ($5.99 monthly), with unlimited click tracking, complete history, opens per person on group emails, tracked PDFs with time per page, scheduled sends and campaigns of up to 60,000 recipients a month. There are apps for iPhone and Android, eSignature, polls, a self-organized CRM and CRM auto-BCC. On Gmail, Mailsuite says it detects automated opens, filters known security-scanner clicks and keeps your own opens out with a patented feature. Its free Outlook add-in is listed for Outlook on Mac, where Outsolvi doesn't run. On price alone in Gmail, Outsolvi doesn't win: one person pays $3.99 against $7, billed yearly.
Same email, two trackers
One cold email's first minutes, event by event. A tracker that counts every event and Outsolvi's labels drift apart fast, and only one of them tells you who's worth a follow-up.
- 0:00You hit sendsent
- 0:01A security scanner opens it before deliverysecurity scan · not counted
- 0:01The same scanner clicks both linksscanner clicks · not counted
- 0:04Apple Mail loads the images. Nobody lookedreached an Apple Mail inbox · not counted
- 0:30You re-read it in your Sent folderyour own open · not counted
- 1:10Someone pastes the link into a team chatlink preview · not counted
- 2:15A person opens it on their phoneread by a person · counted
- 2:16They click your pricing linkclick by a person · counted
- 6:40They open it againread again · counted
Example timeline, not real customer data. The left column is a generic tracker that counts every event. It does not show how Mailtrack handles any of these; check Mailtrack's own documentation for that.
What it costs for 1, 5 and 20 people
Mailtrack's prices come from its own pricing page, with the date we checked. Move the slider to your team size.
| Plan (billed yearly, per month) | 1 person | 5 people | 20 people |
|---|---|---|---|
| Mailtrack Mailtrack planGmail only. No promotional signature; 7 days of history; link clicks on 10 emails | $1.99 | $9.95 | $39.8 |
| Mailtrack Mailsuite planGmail only. Full history, unlimited link clicks, opens per person on group emails, tracked PDFs, campaigns | $3.99 | $19.95 | $79.8 |
| OutsolviIndividual for 1 person (250 tracked emails a month), Pro per person for teams (no cap) | $7 | $100 | $400 |
- Mailtrack Mailtrack plan$9.95 / month
- Mailtrack Mailsuite plan$19.95 / month
- Outsolvi Pro$100 / month
Mailsuite's prices are per user in USD, as its pricing page and its own pricing data showed them on 10 Oct 2026 from a connection in India; its pages don't mention regional pricing, and a check from a US connection is still to do. Both paid plans are Gmail only: Mailsuite says its paid version isn't available for Outlook, where the free add-in tracks opens only. The FREE plan is $0 with unlimited open tracking. Its teams page lists 18% off for 5 or more seats, 25% for 10 or more and 35% for 50 or more, not applied here. In Gmail, Mailsuite costs less than Outsolvi at every team size.
Mailtrack Mailtrack plan: priced per person. Source: https://mailsuite.com/en/pricing, checked 10 Oct 2026.
Mailtrack Mailsuite plan: priced per person. Source: https://mailsuite.com/en/pricing, checked 10 Oct 2026.
Outsolvi: Individual $7 a month billed yearly ($12 monthly) for one person, up to 250 tracked emails a month; Pro $20 per person a month billed yearly ($29 monthly), no cap.
Which is right for your team
Honest framing of who each tool fits best. Not every team is the same buyer.
AE in Outlook sending a proposal link
Wants to know whether anyone clicked the pricing link in the proposal email. Mailsuite's Outlook help article says the add-in "can track email opens but doesn't offer" link and PDF document tracking (updated 8 Oct 2026, checked 10 Oct 2026).
Outsolvi. It tracks clicks in classic Outlook, new Outlook and Outlook on the web, and counts a click once scanner clicks are set aside.
AE in Outlook who is happy to pay for more
Would pay for click tracking and full history. Mailsuite's help centre says "the paid version of Mailsuite is not available for Outlook"; the add-in gives basic open tracking without a dashboard or link tracking.
Outsolvi, with the same plans in Outlook and Gmail: Individual $7 a month billed yearly, Pro $20 per person billed yearly.
Rep who wants follow-ups that send themselves
Wants a second and third email to go out on their own and stop when the prospect replies. Mailsuite's follow-ups are reminders: it "will send you an automated follow-up reminder" after 24, 48 or 72 hours. Its campaigns are a single send, and replies start a new thread. Automated sequences aren't on its public pages (checked 10 Oct 2026).
Outsolvi. Follow-ups run up to 3 steps, send for you and stop when the person replies by email.
AE in Outlook whose prospect reads in Apple Mail
Needs to know whether an open was a person or Apple's privacy preload. Mailsuite's automated-open claims sit in a blog post about Gmail; its Outlook help article's only accuracy example is that tracking turns off when you email yourself. Apple Mail and scanners aren't mentioned for Outlook (checked 10 Oct 2026).
Outsolvi, which labels Apple Mail privacy preloads "reached an Apple Mail inbox" and doesn't count them, in Outlook and Gmail. To check any tracker, send to an Apple Mail inbox you own and don't open it.
Team of 5 in Outlook that wants one bill
Mailsuite's teams page says its team plan "is only available with the Mailsuite Advanced plan", and its help centre says the paid version isn't available for Outlook. Its pages don't describe a team plan for Outlook (checked 10 Oct 2026).
Outsolvi Pro, priced per person: 5 x $20 = $100 a month billed yearly, in Outlook and Gmail.
Freelancer in Gmail who wants a tick when an email is opened
Sends proposals and invoices from Gmail, a few dozen a month, and only wants to know an email was opened. No Outlook, no follow-up automation.
Mailtrack. The free plan tracks unlimited opens, and the Mailtrack plan removes the promotional signature for $1.99 a month billed yearly. Outsolvi costs more for this job.
Switching from Mailtrack to Outsolvi
What to expect, in order. The 14-day Outsolvi trial covers the whole switch.
Before you switch
Decide what you used Mailtrack for. If it's opens on your own Gmail and price matters most, Mailtrack may still be the better fit. If you need clicks in Outlook or follow-ups that send for you, carry on. Note any tracked PDF links you share, because Outsolvi doesn't track PDFs.
Day 1
Install Outsolvi: the desktop add-in for classic Outlook for Windows, the web add-in for Outlook on the web and new Outlook, or the Chrome extension for Gmail. On a Mac, send from Outlook on the web. The trial runs 14 days or 250 tracked emails, no card.
Weeks 1 and 2
Send your normal 1:1 email. In Outlook, look at clicks, which the Mailsuite add-in doesn't track. Expect fewer counted opens than a tracker that counts every event, because machine opens are shown with a label but not counted. Judge both against replies.
At your Mailsuite renewal
Mailsuite's pricing page says "you can't downgrade to a lower plan" than the one you have, so plan the switch around your renewal date. The full plan is in the guide at /migrate/from-mailtrack.
Frequently asked questions
Does Mailtrack work in Outlook?+
For opens, yes. Mailsuite has a free Outlook add-in with unlimited open tracking. Its help centre says the add-in doesn't offer link and PDF tracking or per-recipient tracking on group emails, and that the paid version isn't available for Outlook. Its pages list the Outlook desktop app on Windows and Mac and the outlook.live.com webmail; new Outlook and work-account Outlook on the web aren't named (checked 10 Oct 2026). Its own pages disagree on whether the Chrome extension is also needed. Outsolvi tracks opens and clicks in classic Outlook for Windows, new Outlook, Outlook on the web and Gmail. It doesn't run in Outlook for Mac.
Is Mailtrack free?+
Yes. The free plan tracks unlimited opens in Gmail, and mailtrack.com says "the free plan is free forever." It keeps only the first open, tracks link clicks on 10 emails and adds what the pricing page calls a "Mailtrack Promotional Signature". Paid plans are $2.99 or $5.99 a user a month, or $1.99 and $3.99 a month billed yearly. The Outlook add-in is free, with open tracking only. Outsolvi has no free plan: its trial runs 14 days or 250 tracked emails, whichever comes first, with no card.
Does Mailtrack filter bot opens?+
On Gmail, Mailsuite says it does. An August 2026 post on its blog says it "detects patterns associated with automated or otherwise unreliable requests" and filters clicks matching known security-scanner patterns, and Gmail shows an "Open status may be unreliable" flag for some recipients. Those pages are about Gmail. Its Outlook help article's only accuracy example is that tracking turns off when you email yourself. Outsolvi labels each open, such as "reached an Apple Mail inbox" or "Microsoft Defender security scan", in Outlook and Gmail alike.
Does Mailtrack send automatic follow-up emails?+
Its follow-ups are reminders to you: Mailsuite sends you a reminder if an email isn't opened or answered after 24, 48 or 72 hours, on every plan. Its campaigns send one email to many people, and replies start a new thread. Automated multi-step sequences aren't on its public pages (checked 10 Oct 2026). Outsolvi's follow-ups send for you, up to 3 steps, and stop when the person replies by email.
Is Outsolvi cheaper than Mailtrack?+
Not in Gmail. Billed yearly, one person pays $1.99 or $3.99 a month on Mailsuite and $7 on Outsolvi Individual. Twenty people pay $79.80 a month on the Mailsuite plan before any team discount, against $400 on Outsolvi Pro. In Outlook there's no paid Mailsuite plan to compare: the add-in is free and tracks opens only.
Will Mailtrack keep working with Gmail's Send mail as?+
Mailsuite's help centre says that from January 2027 Gmail no longer supports Send as for third-party addresses, and that Gmailify setups end in January 2027. For Outlook addresses it points to its Outlook add-in, which tracks opens only, and for other providers it says there's no supported way to track from Gmail after that date. That's Mailsuite's account of Google's change. Outsolvi runs inside Outlook (classic, new and on the web) and Gmail, so it doesn't depend on Gmail's Send as.
Does Mailtrack have a mobile app?+
Yes: a standalone Mailtrack app for iPhone and Android, with tracking on by default, plus a Gmail add-on that needs Mailtrack installed in Chrome on your computer. Mailsuite's pages don't mention a mobile option for Outlook (checked 10 Oct 2026).
Is Mailtrack the same as Mailsuite?+
Mailsuite is the company; Mailtrack is its tracker and also the name of its cheaper paid plan. The company announced the Mailsuite name in a post dated 18 January 2024, and an August 2026 update says the tracker keeps the Mailtrack name. mailtrack.io now redirects to mailsuite.com.
The fastest answer is the 14-day free trial against your real send volume. No credit card, setup in 2 minutes.
Mailtrack is a Gmail tracker first, and in Gmail it's hard to beat on price: free for unlimited opens, $3.99 a month billed yearly for the full plan. Its own help centre draws the line at Outlook: opens only, and no paid plan. If you sell from Outlook, or need follow-ups that send for you rather than reminders, Outsolvi is the better fit, from $7 a month billed yearly. If you're one person in Gmail who wants a tick when an email is opened, keep Mailtrack.
Our honest take on Mailtrack
Mailtrack has been around since 2013, and Mailsuite's help centre is unusually candid about its limits. It says the Outlook add-in tracks opens but not links or PDFs, that the paid product isn't available for Outlook, and that no open tracker is fully accurate. Every Mailsuite fact on this page comes from its own pages, checked 10 Oct 2026 and listed below.
Our take: Mailtrack is built for one person in Gmail who wants to know an email was opened, and for that it's very good value. The trouble starts when an AE takes it into Outlook, where the add-in stops at opens. A click on the link inside a proposal is the signal that it got real attention, and in Outlook it isn't available at any price.
On accuracy, Mailsuite publishes more than most: a blog post on automated opens and scanner clicks, a flag for recipients whose open status may be unreliable, and a patent for keeping your own opens out. Those claims are made for Gmail. Its Outlook pages give one accuracy example, emails you send to yourself. In our view, that's the gap to test before you trust an Outlook open: send a tracked email to an Apple Mail inbox you own, don't open it, and see what each tool shows.
Sources
Facts about Mailtrack come from its own public pages, checked on the dates shown. Prices and plans change; if something here is out of date, tell us and we'll fix it.
- Mailsuite pricing (monthly and yearly toggles): https://mailsuite.com/en/pricing (checked 10 Oct 2026)
- Mailsuite pricing data endpoint used by the pricing page: https://mailsuite.com/api/pricing?locale=en (checked 10 Oct 2026)
- Mailsuite home page: https://mailsuite.com/en/ (checked 10 Oct 2026)
- Mailtrack landing page: https://mailtrack.com/ (checked 10 Oct 2026)
- Mailsuite for Outlook feature page: https://mailsuite.com/en/features/mailsuite-for-outlook (checked 10 Oct 2026)
- Follow-up reminders feature page: https://mailsuite.com/en/features/follow-up-reminders (checked 10 Oct 2026)
- Mailsuite for teams (team plan and discounts): https://mailsuite.com/en/solutions/mailsuite-for-teams (checked 10 Oct 2026)
- About Mailsuite: https://mailsuite.com/en/about (checked 10 Oct 2026)
- Rebrand post (dated 18 January 2024, updated August 2026): https://mailsuite.com/blog/mailtrack-rebrands-as-mailsuite/ (checked 10 Oct 2026)
- Reliability blog post on automated opens and scanner clicks (1 August 2026): https://mailsuite.com/blog/why-mailtrack-is-the-most-reliable-email-tracker/ (checked 10 Oct 2026)
- Help: How to use Mailsuite in Outlook (updated 8 Oct 2026): https://mailsuite.com/hc/en-us/articles/8355245699869-How-to-Use-Mailsuite-in-Outlook (checked 10 Oct 2026)
- Help: Mailtrack in Outlook and other clients, Send as and Gmailify (updated 8 Oct 2026): https://mailsuite.com/hc/en-us/articles/360005927738-Using-Mailtrack-for-email-tracking-in-Outlook-and-other-clients (checked 10 Oct 2026)
- Help: What is Mailsuite Mailtrack (updated 8 Oct 2026): https://mailsuite.com/hc/en-us/articles/360005926438-What-is-Mailsuite-Mailtrack (checked 10 Oct 2026)
- Help: How accurate is Mailtrack's tracking (updated 8 Oct 2026): https://mailsuite.com/hc/en-us/articles/360005941217-How-accurate-and-reliable-is-Mailtrack-s-email-tracking-technology (checked 10 Oct 2026)
- Help: recipient's mail service might not allow tracking (updated 8 Oct 2026): https://mailsuite.com/hc/en-us/articles/360005941037-Why-is-Mailtrack-telling-me-that-the-recipient-s-mail-service-might-not-allow-tracking (checked 10 Oct 2026)
- Help: Monitor Reply follow-up reminders (updated 8 Oct 2026): https://mailsuite.com/hc/en-us/articles/360005927378--PRO-ADVANCED-Monitor-Reply (checked 10 Oct 2026)
- Help: Mailtrack Campaigns (updated 8 Oct 2026): https://mailsuite.com/hc/en-us/articles/360005941477--ADVANCED-Mailtrack-Campaigns (checked 10 Oct 2026)
- Help: Mailtrack for iPhone and Android (updated 8 Oct 2026): https://mailsuite.com/hc/en-us/articles/360009967337-Mailtrack-for-iPhone-and-Android (checked 10 Oct 2026)
More about Mailtrack
Per-competitor alternatives ranking, head-to-head matchups, and migration guide.
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Related comparisons and research
Other comparison pages, head-to-heads, ranked lists, and glossary entries on the same tools and topics.
Nate built Outsolvi after watching every email-tracking tool he had ever used lie to him about opens. Outsolvi grades every open as a person or a machine, in Outlook and Gmail, so the number on the dashboard is one a rep can actually act on.
We update these pages when the underlying mechanics change. new mailbox-provider rules, new tracker behavior, new measurement gaps. The dates above are real revisions, not auto-touches.