One dashboard for Outlook and Gmail
Someone searching unified Outlook Gmail dashboard is on a mixed-client team and tired of running two trackers — one for Outlook, one for Gmail — with no unified visibility.
Most B2B teams in 2026 are mixed across Outlook and Gmail. Microsoft 365 and Google Workspace each cover roughly half the B2B email market, and any team that's hired across enterprise-tier and startup-tier roles is running both. The tracking tool needs to cover both or the team ends up with split visibility, two dashboards, and half the engagement data invisible.
Outsolvi runs natively on Outlook (Office.js add-in for Desktop, Web, New Outlook) and Gmail (Chrome extension) at feature parity — confidence scoring, hot-lead detection, AI reply sentiment, all the same on both clients. Both feed one unified dashboard. The team stops choosing between Outlook-tracking-tool and Gmail-tracking-tool and gets one tool that covers both surfaces equally.
What it does
The unified dashboard pulls engagement events from both the Outlook Office.js add-in and the Gmail Chrome extension into a single feed. Activity per prospect, hot-lead alerts, sentiment grades, click events — all visible in one view regardless of which client the rep sent from or which mailbox provider the recipient is on. Filters let the team view by sender, recipient, deal, or campaign across both surfaces.
Why it matters in 2026
- Mixed-client teams are the default in 2026 B2B. Microsoft 365 and Google Workspace together cover ~95 percent of B2B email; the remainder is long-tail.
- Gmail-only trackers (Mailtrack, Mixmax, Streak, Right Inbox, GMass) cannot cover the Outlook half of a mixed team. The Outlook half ends up with no tracking.
- Running two separate trackers (one for each client) creates split visibility, inconsistent feature surfaces, and reporting friction.
- Hand-offs between reps on different clients (BDR on Gmail to AE on Outlook) lose engagement context without a unified dashboard.
- Manager-level reporting on team-wide engagement requires unified data — running per-client reports and manually combining is brittle and slow.
How it works
The Office.js add-in for Outlook and the Chrome extension for Gmail both inject tracking pixels through Outsolvi's shared infrastructure. Engagement events from both surfaces arrive at the same backend, are graded with the same confidence-scoring model, and surface in the same dashboard. The dashboard does not distinguish events by sender-side client — a hot-lead alert from an Outlook-sent email looks identical to one from a Gmail-sent email. The recipient side (which mailbox provider, which mail app) is captured in event metadata for filtering but does not affect the unified feed.
Of the 14 trackers in our compare catalog, only 5 run native add-ins on both Outlook and Gmail with full feature parity: Outsolvi, Yesware, HubSpot Sales Hub, Cirrus Insight, and Mailbutler. The 9 Gmail-only options (Mailtrack, Mixmax, Streak, Right Inbox, GMass, Saleshandy V3, Vocus, EmailAnalytics, Snov.io) cannot serve mixed-client teams. Among the 5 cross-platform options, Yesware and Boomerang have lighter Outlook add-ins compared to their Gmail surfaces (the Gmail extension was built first). Outsolvi was built Outlook-first, so the Outlook experience matches Gmail feature-for-feature — no "the Outlook side is lighter" footnote.
Use cases for Unified Dashboard
- BDR-on-Gmail to AE-on-Outlook hand-offs where the engagement history transfers cleanly
- Manager-level pipeline reporting across mixed teams where engagement data needs to be unified
- Account-level activity views where a single contact may receive emails from multiple reps on different clients
- Customer Success teams covering customers whose primary contact may be on Outlook while other stakeholders are on Gmail
- Founder-led teams where the founder is on one client and early hires are on the other
Frequently asked questions
Does the Outlook add-in work on all three Outlook surfaces?+
Yes. The Office.js add-in covers Outlook Desktop (classic Win32), Outlook on the Web, and New Outlook with one install. Once the Microsoft 365 admin authorises the add-in, it appears across all three surfaces automatically for every authorised user.
Is the Outlook add-in feature-equivalent to the Gmail extension?+
Yes. Outsolvi was built Outlook-first, so the Outlook add-in has the same surface area as the Gmail extension — confidence scoring, hot-lead detection, AI reply sentiment, click tracking, dashboard access. No "the Outlook side is lighter" footnote like some Gmail-first competitors have.
What about Apple Mail?+
Outsolvi does not run on Apple Mail. For teams with Apple Mail seats, Mailbutler is the cross-platform option that covers Apple Mail + Outlook + Gmail (with the trade-off that tracking depth is lighter). For most B2B teams without Apple Mail seats, the Outsolvi Outlook + Gmail coverage is sufficient.
What if half my team is on Outlook and half on Gmail — does the dashboard show both?+
Yes. The unified dashboard pulls events from both clients into one feed. A hot-lead alert from an Outlook-sent email looks identical to one from a Gmail-sent email. Filters let you slice by sender, by recipient, by team, or by deal — across both client surfaces.
Does Outsolvi need to be installed on every rep's client?+
Yes — the tracking happens through the extension or add-in on the sender's client. Each rep installs the appropriate surface (Office.js add-in for Outlook reps, Chrome extension for Gmail reps). For organisations on Microsoft 365 or Chrome Enterprise, admin-deployed installation makes this a one-step rollout across the team.
How does this compare to Yesware on Outlook + Gmail?+
Both run on Outlook and Gmail with native add-ins. The differences are pricing (Outsolvi at $7-$20/user/mo yearly vs Yesware at $15-$45) and the Outlook commit cadence — Yesware's Outlook add-in has been visibly lighter in feature development than their Gmail surface since the 2017 Vendasta acquisition. Outsolvi is built Outlook-first with full parity. See [Outsolvi vs Yesware](/compare/yesware) for the detailed breakdown.
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Nate built Outsolvi after watching every email-tracking tool he had ever used lie to him about opens. Outsolvi runs Tier 1 to 5 confidence scoring on every open, native in Outlook and Gmail, so the number on the dashboard is one a rep can actually act on.
We update these pages when the underlying mechanics change — new mailbox-provider rules, new tracker behavior, new measurement gaps. The dates above are real revisions, not auto-touches.