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Role Account Detector

Role accounts get higher complaint rates and lower replies. Sending cold to info@ is a deliverability tax. This tool flags them.

Checked. Now see who reads what you send.

A clean setup gets your email delivered. Outsolvi covers what happens next: every open graded as a person or a machine, who clicked and who replied, and follow-ups that stop when someone answers. From $7/user/mo billed yearly, 14-day free trial.

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What it does

Matches the local-part against the standard role-account list (info, sales, support, admin, help, hr, contact, hello, team, ...).

When to use

Before importing any list. Most CRMs and outreach tools don't flag role accounts; this fills the gap.

FAQ

Should I always remove role accounts?+

For cold outbound: yes. For nurture to opted-in subscribers: keep them but exclude from personalized first-touch sends.

Nate SummersCo-Founder, Outsolvi

Nate built Outsolvi after watching every email-tracking tool he had ever used lie to him about opens. Outsolvi grades every open as a person or a machine, in Outlook and Gmail, so the number on the dashboard is one a rep can actually act on.

Last reviewed May 25, 2026Editorially independent

We update these pages when the underlying mechanics change. new mailbox-provider rules, new tracker behavior, new measurement gaps. The dates above are real revisions, not auto-touches.

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