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How-to~2H

How to improve email deliverability

Last reviewed June 13, 2026

Deliverability isn't one thing. It's the sum of authentication compliance, sender reputation, list quality, content patterns, and engagement signal. Improving deliverability requires attacking each lever in order; otherwise you're guessing.

This action plan covers the 90-day path to inbox placement above 85% on a B2B cold-outbound stack.

Before you start

  • Sending domain with established history (4+ weeks)
  • Access to DNS records
  • Access to Google Postmaster Tools (free) and/or Microsoft SNDS

Step-by-step

  1. 1

    Week 1: Audit authentication

    Verify SPF, DKIM, DMARC are all set and passing. Use MxToolbox SuperTool for the audit. Fix any errors first, authentication breaks everything downstream.

  2. 2

    Week 1: Pull domain reputation reports

    Google Postmaster Tools (postmaster.google.com) for Gmail reputation. Microsoft SNDS (sendersupport.olc.protection.outlook.com) for Microsoft. Establish baseline reputation per receiver.

  3. 3

    Weeks 2-3: List hygiene

    Run verification on the full list (NeverBounce or ZeroBounce). Suppress every hard bounce, role address (info@, support@), and disposable-domain address. Re-verify lists older than 90 days.

  4. 4

    Weeks 3-4: Suppress non-engagers

    Suppress recipients with zero engagement (no opens, no clicks, no replies) in the trailing 60 days. Sustained sending to non-engagers tanks reputation.

  5. 5

    Weeks 4-6: Volume + content normalisation

    Cap daily volume at 30% of historical peak during recovery. Reduce image content, remove spam-trigger language, shorten link counts. Recovery requires reduced load.

  6. 6

    Weeks 5-8: Engagement-driven re-warm

    Send only to high-engagement segments at the reduced volume. Replies and clicks rebuild reputation. Re-introduce broader segments after 4 weeks of clean engagement.

  7. 7

    Weeks 8-12: Gradual ramp + monitor

    Increase volume 30-40% week-over-week. Monitor Postmaster Tools / SNDS for reputation trajectory. Target reputation: High (Google) / Yellow or higher (Microsoft) by week 12.

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Troubleshooting

Reputation stays Low past week 8

Either authentication has a hidden issue (DMARC alignment is the most common) or volume cuts weren't aggressive enough. Drop to 10% of historical volume for 2 weeks then resume the ramp.

Inbox placement improves on Gmail but not Microsoft

Microsoft's reputation model is more IP-driven. Consider dedicated IP if volume justifies (>50K/month). Shared IP reputation has limits.

Recovery stalls; reputation goes back down on volume increase

List quality issue. Run the verification step again; high-bounce-rate sends keep damaging reputation regardless of warmup.

Frequently asked

Can I recover from a spam-folder placement penalty?

Yes, with discipline. 4-8 weeks for moderate problems, 8-12 weeks for severe. The recovery path above works on every B2B sender we've coached through it.

Should I use a dedicated IP?

Above 50K messages/month, yes. Below that, shared IP pools (Google Workspace, ESP shared pools) have better aggregate reputation than a barely-warmed dedicated IP.

How does Outsolvi help deliverability?

Indirectly. Confidence-scored opens give you accurate engagement signal during recovery, which is critical for monitoring whether the engagement-driven re-warm is working.

More on email tracking

Glossary terms, comparisons, and feature deep-dives related to this guide.

Nate SummersCo-Founder, Outsolvi

Nate built Outsolvi after watching every email-tracking tool he had ever used lie to him about opens. Outsolvi runs Tier 1 to 5 confidence scoring on every open, native in Outlook and Gmail, so the number on the dashboard is one a rep can actually act on.

Last reviewed June 13, 2026Editorially independent

We update these pages when the underlying mechanics change. new mailbox-provider rules, new tracker behavior, new measurement gaps. The dates above are real revisions, not auto-touches.